Why can’t we pay our mortgage online?

A creditor may choose not to accept online payments or even over the phone payments while you are in a bankruptcy.  If a creditor is withdrawing funds from your checking account to make a payment it appears that they are attempting to collect on a debt which violates the Federal Bankruptcy Protection.  They may require you to pay direct, via mail, with a money order or cashier’s check.  We suggest that you choose this method and send via Certified Mail.  This will give you a record of each payment sent during the bankruptcy.


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